Returns & exchanges.

Happiness guarantee. 

We love our products and think you will too! If you are not 100% satisfied with your purchase, return it for a full refund or exchange within 14 days. No questions asked.

How do I place a return or exchange?

We’re sorry you didn’t love your Ananday order! Please reach out to [email protected] with your order number and the products you’d like to exchange or return. Items must be returned within 14 days of delivery. The return shipping cost rests with the customer.

Please note, Ananday cannot be held liable for loss of items being returned. We recommend sending your pieces back using a service that offers tracking.

Help! I can’t find my return slip.

Don’t worry—Ananday packages don’t include return slips. Just reach out to [email protected] and we’ll help you place your return or exchange.

What’s your return policy?

All returns must be processed within 14 days of receiving the order. Order # must be provided to place a return.

You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Email us at [email protected] and we’ll help you place the return.

How long does it take to process a return?

Refunds are processed when we receive your item. Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, sorry about that! Please contact us at [email protected] and we’ll be sure to get you the piece you ordered!